Meineke
4047 Sold me 2 used tired tires that were worse than the originals replaced. Refused to refund money even though tires only lasted me a couple of hours

I was sold 2 used tires on April 9th at the Meikeke 4047 location at 5500 Van Buren Ave. Riverside, CA 92503. Today, April 10th, the tires had deflated. I went back to the location but I was refused a refund. After a long while trying to resolve the issue, they had agreed to sell me 4 tires for a total of $280. It was agreed, however I was ignored. After waiting at least 20 minutes, I had left without a single issue being resolved. This is the single handedly worst customer service I have EVER experienced.

I came to the location with the intention of getting 4 new Michelin tires. However, I was then offered 2 used tires for $50. This had quickly turned into me "needing" 1 F/Pad, 2 new rotors (questionable if they are new), 1 B/Flush, 1 R/Shoe, and labor turn drums.

Also considering that the Used tires (After they had already been installed) looked to be cracked and in worse condition than the tires that were replaced. If their intention really was to "fix" my car, Why would they sell me tires that were potentially dangerous? After looking at the job that the did (labor turning drums for new rotors, unnecessary) I'm questioning if this is an honest location.

Company: Meineke
Country: USA
State: California
City: Riverside
Address: 5500 Van Buren Blvd
Phone: 9518924101

  <     >