Certegy
Denied check

My check was denied by the Certegy check clearing system at Midas. I knew there was enough money in the account to cover it and called the toll-free number to find out what a Code 2 denial meant. The lady on the phone left me on hold for another 10 minutes (after waiting 20 to get a person to begin with) to check out the situation. Turns out the check was not denied because of any bad checks or anything, but because it resembled a fraudulent check number pattern (or some stupid thing). The lady said I could upgrade to "Gold Status "and then I wouldn't have a problem cashing checks. I was too angry to think clearly as I should have asked her how much this "status" would cost me. I asked her if her company was legitimate? If this was a scam? She assured me it wasn't but I am concerned that she and the company she represents has a lot of my personal information such as license number and checking account number. I'd like to know how to proceed with a complaint against them.

Company: Certegy
Country: USA
State: Maine
City: Waterville

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