Certegy
Check denial

Purchased several items from Pep Boys in Corpus Christi, total amount was $64.88. The check was denied by Certegy 4 times when entered into their "machine". Check was finally authorized by a manager by calling Certegy direct. Complain to Certegy without success, was told by their letter that the check was "outside of approval guidelines". Certegy will not inform us of what that means and refuses to give any further information. We do not write hot checks and my husband teaches at a well know university, our house is paid for.

The response from Certegy was disgusting and lacked any type of customer service, their indifference was outrageous.

We are contemplating a law suit

Company: Certegy
Country: USA
State: Florida
City: St. Petersburg

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