Crescent Bank And Trust
Wanted me to repay $1600.00 worth of money gram payments months after already paid

I received a call in Feb. 2009 stating that $1600.00 worth of of my past payments were reversed??? And that I needed to send them that amount AGAIN or they would repossess my car... (So now they are claiming I'm over 110 or so days late... Anyone who works with Crescent Bank knows this would be impossible... Because they would repo after 30 days late)

While trying to a bsorb this horrific news... I demanded more information, proof, blah blah blah... Of course, Cresent Bank and Trust could not provide that??? As I started to regain my senses, I remembered that I had paid using money grams at Wal-Mart and that I did indeed have the receipts and reference #'s. That would not suffice. Ms. Brown, the so-called "supervisor". She would not listen or attempt to help to get to the bottom of this. She just wanted me to accept what she was telling me and send the money again and shut up!

Needless to say, while starring at the receipts, I went a little crazy on the phone. I then called Money Gram. The agent I spoke with was awesome. She made a confrence call to Crescent Bank... Repeated the reference umbers... Seemed simple enough. NOT! Like a recording, the crescent bank agent said, "I'm sorry, but I don't see that here. Etc." Crescent Bank eventually hung up on me and the money gram rep. Unbelievable! After days of back and forth and back and forth with money gram and crescent bank... Still... No resolve. Crescent Bank keeps putting the money gram supervisors off and claiming to call them back. Even the money gram reps. Are in shock.
So even if you do pay your car payments and have receipts... They may mysteriously disappear. BEWARE! This is a nightmare and I'm about the be a single mother of three little ones without a vehicle.

Company: Crescent Bank And Trust
Country: USA
State: Louisiana
City: New Orleans
Address: Po Box 60048
Phone: 8662088288

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