Standard Auto Center
Had a customer wait 7 hours for a headlight adjustment and idlearm replacement

I went into Regular Auto Center on Staples Mill Street in Richmond Va on 2/7/09 for my yearly examination. There is practically nothing wrong with my suburban and so I thought the examination must have just obtained some time of course if it were longer, he'd tell me to depart the vehicle and return to have it later.

After 4 hours of resting within the waiting-room, they ultimately went my vehicle towards the bay. I inquired Jimmy Lawrence, the supervisor, easily must contact anyone to get me since I've things you can do. Their reaction "provide us 45 more moments". Ok so I wait. 2 more hours go. I request again, his response "provide me half an hour", 2 more hours move and my vehicle is finally prepared after resting within the waiting-room for nearly 8 hours.

They "stated" my idlearm required alternative, when I requested to determine the idlearm they had allegedly changed, the specialist recommended that I Would need to delay several more hours because they would need to raise the vehicle within the air-to show me. They shut at4, and so I understood it was not likely to occur.

They charged me $300.00 for an annual examination and that I waited about 7.5 hours to invest my $300.00. This location ought to be researched whilst the state-of Va "demands" examination however they aren't keeping the examination channels to any kind of courtesy when it comes to people that are trying to follow the absurd regulations below. Our advice: DoN't Visit Regular Auto Center in Richmond Virginia.

Company: Standard Auto Center
Country: USA
State: Virginia
City: Richmond
Address: 8409 Staples Mill Road
Phone: 8046272222

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