Gex International
Gex international, sold bad/wrong items, no directions, no customer support

Cars & Transport

I purchased a VW engine kit from Gex international, www.gex.com, The kit arrived with no instructions. After assembling the motor with the Gex engine kit, and after only 500 miles, the Cam shaft gear was worn out and filled my oil with aluminum particles. I dissambled the engine to find this problem, all other components were in good condition.

I contacted Gex and they informed me that the cam may not have been the correct one for that particular motor and that I should have know this before assembling the motor. They informed me that I would have to buy another cam shaft and pay shipping on it.

At the time of the original engine kit order, I gave Gex all the info that they requested for the kit, no mention was ever made of camshaft gear sizes differences. Now I have an added expense of purchasing a cam shaft and all the nessasary pieces to reassemble the motor.

I can only recommend NOT to do business with Gex international. My experience with them has been bad, and I feel they did not hold up there end of the deal.

John
Buchanan Dam, Texas


Company: Gex International
Country: USA
State: Nationwide
  <     >  

RELATED COMPLAINTS

Ramey Motor Towing, J.B. Ramey, Jeff Ramey
No refund for wrong engine

Apex Automotive Industries
Poor motor

Dissatisfied customer
Leaking freeze plug on passenger side of motor/ordered rebuilt motor from 123 engine.com/Eli

Car-smart auto parts
Earnie Barber he sold me a defective engine, now wont take responsibility of paying for labor charge to return engine

Engine and Transmission World
Scammed

Barnette's Remanufactured Engines
Faulty Engine

Gator Engines
I have no engine

Michigan Motor Exchange
Great Service Provided

Old Colorado City Garage
The Car Shop Fraud: Not the engine I paid for

Remanufactured.com
Poor service