American Honda Motor Co., Inc. Ray Price Honda, Stroudsburg, Pa
American Honda Motor Co., Inc. Ray Price Hond worthless Honda Care warrantee, it cost me $135 to replace an obviously defective windshield washer reservoi

Three weeks ago I noticed a fluid leak under my 2007 Honda CRV, upon examination I dtermined it to be windshield washer fluid. I could not see the reservoir because it is located behind the front fender.

One week prior to this I took my vehicle in for a 45,000 mile service that cost me $400. I have taken this vehicle in for scheduled service ever since I bought it and have never put any fluid into it. When I brought in the vehicle to look at this problem they informed me that the reservoir was broken due to the fluid inside freezing, and it will cost $135. To replace it. When I bought this automobile I also mistakenly purchased the Honda Care Warrantee for five years. Dealer service told me it was not a warranted item. I told the service people to replace it and paid the $135.

In my 25 years of driving many different automobiles and 8 of those years living in northern Michigan, I have never heard of this happening. My second car (Mercury) is parked outside all the time and the CRV in the garage. The Mercury is fine.

I then wrote to American Honda co., Inc. And explained everything to them. They assigned a case worker to investigate, he spoke to the dealer service center and decided that this was not a manufacturing defect and therefore not covered by the warrantee.

Conclusion by Honda: My fault. I must have put plain water in the reservior in the middle of winter.

Maybe I was off my meds at the time.

Company: American Honda Motor Co., Inc. Ray Price Honda, Stroudsburg, Pa
Country: USA
State: Pennsylvania
City: East Stroudsburg
Address: 410 Analomink Road
Phone: 8666185455

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