Geico
Auto pay cancelled but another payment taken, refund denied
- 02-03-2009
- 23
I have my insurance with Geico. I called on 1/8 to cancel my auto pay. They confirmed it was cancelled and no more withdrawals would take place. On 1/29 Geico deducted another payment which caused our account to overdraft 377. Geico admitted their error and told me to fax over my bank statement reflecting this and it would be reimbursed. I did so then received another call saying now they can't find record and will not refund this. What a rip off company!!!
Company: Geico
Country: USA
State: Texas
City: Dallas
Phone: 8008413000