Spirit Airlines
Lost luggage / changed sits / not willing to refund

To Whom It Might Matter;

I'm composing this notice being disappointed by Nature airlines support and that I wish to reveal my expertise for the info.

On November 1st I'd a trip amount NK807 from DCA (Ronald Reagan National Airport) to SXM quantity NK100 (E Martin - Queen Juliana International Airport) with stay in FLL (Fort Lauderdale International Airport).in the beginning whenever we examined in we'd chaos due to Nature consultant wasn't focusing that people traveling to St. Martin, nevertheless being educated about this, we been examined in as nearby trip to FLL and got just two seats to plane in the place of four. Plus to it we been placed individually; my pregnant spouse in-front large stay that I taken care of and that I was reduced to normal sit-in the rear (consultant guaranteed us a credit $100 but never described how it'll utilize, "simply contact airlines, and they'll determine" was her solution).

Whenever we came to FLL abruptly whenever we attempted to check on in, we've been informed that people doesn't have any reservation to SXM since we been examined in as nearby trip from DCA to FLL. We experienced surprise, envision just how much tension my spouse got, she was on her sixth month of pregnancy. Before long we been set to the plain, my problem was about our baggage. We'd two examined in luggage’s one at the start at top check-point and another in the entrance. And them both had various stickers that we advised regional regulators about that trouble plus they assured me that anything is likely to be just good that they can provide my baggage towards the plain which we were traveling. First I had been informed exactly the same at FLL sign in, while these were searching the rests for my spouse and me, second-time at FLL "lostandfound" division where I quit my info, and finally in the entrance towards the plain, plus within the plain. Everywhere I had been guaranteed that anything is likely to be just good, and that I shouldn't be worried about. Nevertheless it created people more anxious, me and my pregnant girlfriend.

Our concerns become a reality, after I ultimately was at luggage state and not obtained my next baggage! There where our whole fabric. Within the next little back that we meant to consider as useful were only sneakers. I popped a state at nearby airport (Queen Juliana Airport Terminal), bill is incorporated. And that I was guaranteed that following day my baggage must be shipped by American Airlines, since it designed to regional regulators feeling when baggage dropped and Nature Airlines flies only types in per week it had been said to be shipped by next airlines who travels to St. Martin. We'd nothing to complete simply to claim and keep with nothing. Envision just how much tension to my pregnant girlfriend and me. I acquired this a vacation in her like a give possess some relaxation from daily tension at the office. That’s what I obtained for my income.

From my hotel where I had been remaining (Sonesta Wonderful Bay Resort) I had been calling nearly every day-to airport specialists (bill from lodge for telephone costs is involved). I had been informed that National Atmosphere outlines never sent my baggage and that I was designed to wait until in a few days Spirit Airlines appearance. That's your day whenever we were designed to abandon! That totally smashed me down; I bought extra web moments at resort (my wireless card was at missing baggage), of course if I had been calling to Nature Airlines I'll be broke. I deliver many emails to Nature Airlines (copies involved) and just react obtained apologies educational records. No calls, no info.incidentally I discover numerous same kind grievances failed against Nature Airlines, also regulation sues. How I been so naïve to not examine them before I buy these seats.

Being secured from any info I came across about the back of my baggage dropped type that Nature Airlines accountable for any acquisitions made if baggage wasn't shipped in five times. Plus my spouse being constipated and that I had unique medication in my own baggage on her. I had been eager, I operate to nearby medical regulators to obtain aid for my spouse who began feeling really poor. I acquired medication on her by our very own cost. I had been designed to acquire some fabric for both people, since except our activity apparel that people had on upon our appearance plus carrier of sneakers, we didn't have something. I had been delivering many communications to Nature Airlines, no solution by e-mail, no telephone calls.

I spend $400 for apparel, doctor visit ($100), medicines for my spouse ($25), and that I believe whenever we will soon be back again to US I'll provide her to the physician. If he discovers that she's any extra issues due to that. Spirit Airlines will be liable.

For almost any of my purchase I acquired bill, image and explanation.

On November 8th whenever we got to airport and speak again face-to-face to regional experts regarding our missing baggage. Humorous, but I had been guaranteed when it'll be sent to our space. My spouse particularly offered them our space range and my telephone number just in case if it'd occur. To the shock whenever we began fighting about our baggage on hundred occasions, I had been anticipating that atleast I'll have it from same Nature air travel 101 that I had been guaranteed it'll be shipped. I had been educated that my baggage was shipped, but I never received it. I had been requesting at resort entrance table every single day 2 times, I had been delivering emails to Nature Airlines and got no solutions. But somehow it had been shipped precisely on my starting time. I had been ruined. I had been composing this notice while I had been traveling back again to the claims where I'll possess a numerous fighting with Spirit Airlines.

But I'll be delivering this notice to BBB, Attorney-General, and Nearby Cons Information Office. Everyone ought to know how absurd the corporation. How my pregnant girlfriend and my holiday was especially destroyed by the corporation.

I simply need compensation of $700 that I invest, and accepting is likely to be spending due to them for none respecting for their own clients. Humorous, but I still never got my baggage back, I'm traveling back without it; it someplace in St. Martin - Spirit Airlines regulators assured me to deliver it back, but I don’t think their guarantees.

P.S. Except I had been investing cash for apparel, bathroom components and sun-block products plus stool softener for my spouse, I acquired my baggage back on November 18, 18 times later-after numeros calls to Nature primary office, Nature baggage middle in FLL and DCA. German perfume was merely taken out-of my carrier, my wife’s dad offered me as present on my birthday (price $70).

Thanks for the assistance.

Company: Spirit Airlines
Country: USA
State: Florida

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