Spirit Air
Bad support

My spouse flew from FLL to Lima, Peru on July 3. Despite the fact that it was a non stop trip, her baggage never managed to get. While she came in Lima, she discovered a large number of people clamoring because of their bags using the Nature broker — they certainly were individuals who had flown 4 or 5 times earlier who'd nevertheless not obtained their baggage. At this time it had been apparent that Nature comes with an infrastructure issue that doesn't permit all the luggage to accompany a particular trip and contains no method of correcting the issue in a regular way (it's just one trip daily to Lima).

On July 6, I visited the Spriit Suitcase office at FLL and requested them to inform me the standing of her baggage. They explained it'd been delivered that morning to Lima. My spouse visited the Lima airport to declare her baggage however it didn't appear. The broker informed her it may be "times" prior to the baggage leaves Fort Lauderdale. Because she was time for FLL in a couple of days, she questioned if she did get the baggage was she likely to possess the same issue moving it back again to FLL from Lima. The broker said "absolutely".

At this time we determined it'd be best to not deliver the bags to Lima and so I tried calling Natureis dropped baggage middle by phone. The speech recording lets you know to depart a message and they'll return your phone within twenty four hours; nevertheless, their mail-box is complete which means you cannot keep a note. Should you attempt to contact the reservation centre, they simply move you to the exact same voice-mail package (that will be nevertheless complete!).

Listed Here Is a continuing company that deliberating misleads its clients to consider that their baggage will accompany their trip. Clearly it's actually difficult for this to do this and several, many individuals are discovering this out the hard way.

There are lots of hidden expenses to "inexpensive seats" which is actually one of these.

Company: Spirit Air
Country: USA

  <     >