Direct Automative Products
Fraudulent advertising and products
- 01-21-2009
- 4
We ordered a fuel pump assembly from this company, also paying $45 extra dollars for two day shipping. The product arrived 4 days later, and was only a rebuilt fuel pump, not the entire assembly as ordered. The item delivered was unreasonably overpriced as well, as the new item was less than they advertised. They not only would not refund the 2 days shipping price but also charged us for the $50 core charge and a $20 restocking fee as well - this after we were sending back the original item. They were very hard to reach by email or telephone. When we finally reached a human being they were very rude and unhelpful. Do not buy any products from this company.
Company: Direct Automative Products
Country: USA
State: California
City: Rancho Cordova
Address: 2501 Mercantile Drive #B
Phone: 9162735934