Spirit Airlines
Their System crashed and I got charged twice

Nowadays I created a reservation for my chef utilizing Nature Airlines throughout the reservation approach their program failed or was in lazy setting showing "watch for verification it might take 60 seconds". After fifteen minutes of waiting I supported out and examined my mail to determine if your reservation was established. No verification on-screen with no mail. Consequently I returned into create the reservation again.

A couple of hours latter I had been researching my verification reservation via mail and observed backtoback to emails from Nature they charged me for BOTH ticket concerns. After I calleed their customer care # all-they might do was provide me a credit with Nature Airlines for future use. The couldn't describe why I ought to be billed after I didn't obtain verification or how they'd respond if this occurred for them. The Company Supervisor had no expert to create any choices and wouldn't provide me the Organization Headquarters phone number.

Why if the client purchase the businesses program cold??? I've usually utilized www.expedia.com and not had any difficulties with their program or support and that I may return back again to them. Spirit Airlines you don't worry about your visitors, why must we be focused on you?

Company: Spirit Airlines
Country: USA
State: Utah

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