Mid-Atlantic Engines, Inc
Not honoring warranty

We bought a rebuilt engine for a Ford Explorer in April.in December head gasket blew and we called the repair shop to have it fixed since we have a 3 year warranty through Mid-Atlantic Engines, Inc. We were told that Mid-Atlantic Engines, Inc. Are no longer in business and the repair shop said that Powertrain Products is covering some of the warranties on Mid-Atlantic's engines, but for some reason, not ours. Powertrain Products are now located at the same address that Mid-Atlantic Engines were located, and when you call the "800" number for Mid-Atlantic, the message says that you have reached Powertrain Products.

We have been unable to speak with anyone at Powertrain Products to find out why they are not honoring our warranty, nor have we been able to leave any messages with them.

If anyone has any information which could help us find a remedy to this problem, please reply to this report. We would deeply appreciate it. We cannot afford to buy a new engine, nor should we have to since it is under warranty. The engine itself only has 9,500 miles on it since we got it last April.

Thank you.

Company: Mid-Atlantic Engines, Inc
Country: USA
State: Maryland
City: Upper Marlboro
Address: 1600 Trade Zone Avenue, Unit 405
Phone: 8004283644

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