Desert Nissan
Rip-off At what point in the sale does the dealer have the right to mistreat the buyer?

I was browsing the internet for cars and I happen to input my information into the databases of a few car dealerships in the area. I was just checking to see what was available. A few days later a salesman called my on my sell phone.

Knowing that I had bad credit and that I would not get a approved, I tried to explain to the salesman he was wasting his time. I knew what type of car I was looking for and he told me no problem, i would be able to pick and choose what I wanted. He of course persisted and told me that he would run my credit report and that he was certain that I would get approved.

Mind you I am not nieve. I knew how bad my credit was, but falling into the trap I went to the dealership. The man I had spoken to on the phone came out and led me to some cars. He said unfortuntaly I couldn't get you a maxima, but here are some nice sentra's. Needless to say I wasn't impressed with the selection he offered me.

I reluctantly drove the Sentra and it wasn't bad it was an upgrade from my old car. After the test drive I went into the office to begin negotiations. 3 hours later he comes back and tells me. He couldn't get me in the Sentra but he found something better. A Pontiac Grand-Am. Right year, nice model, low miles, great price. I said I would take it.

I drove home in the new car leaving my old car with them. Yes, I was informed that I was still subject to approval. No biggie. After waiting two weeks and after the dealership had already cashed two of my checks for $900. They call me on the phone and tell me I've been approved, come down and finish filling out the paperwork.

Now this is where I get really upset and offended by there treatment. I show up at the dealership and I sit and wait for 1 1/2 hours before anyone comes to talk to me. A salesman finally does and asks me do I have a co-signer and can I put more money down. After writing checks in the amount of $2300. I wasn't about to put anymore down. I asked him, I thought I was already approved? He said you have been but not for this car. I sat and waited another half hour before a finance director comes up and tells me.

You have been approved for $10,000 so since you can't put down anymore money, you have the choice of taking this Impala or this neon we have. I asked is there anymore options that would be close to the Pontiac. He got indignant and told me with your really bad credit this is all I can offer.

I told him I was not happy and I don't like any of those cars. He got angry and told me that I need to give the Impala a chance after with the piece of crap car I had now I would be better off.

I took it for a test drive. Was not really happy but I understood that with my credit this would probably work in my favor. I agreed and he began filling out paperwork. I went and took my stuff out of the Pontiac.

I waited an additional 30 minutes and no one came back over. So I went to go find him. I found him outside talking on his cell phone in Spanish to his girlfriend. He told me my car was out front and that I can just get out of here. I asked why? What Happened? He said you weren't approved so take my car and go.

I was concerned about the money and the checks I had put down. He told me to come back tomorrow I couldn't get it tonight. With no other explanation I did not know where my car was, Where the keys where anything. I asked again and he just acted annoyed that I was asking. He screamed it's out front.

I walked out to my car and I noticed the licence plates were missing. He was still talking on the cell phone and I asked him. He said they were on the seat. Knowing I couldn't drive home like that. I got down on my hands and knees in a skirt trying to screw on the licence plate with my fingers in the dark. NO ONE at anytime offered to help. I had to wind up driving home without my plates on because I couldn't put them on.

I then had to show proof that they even took money from me before they would issue MY MONEY BACK. I waited almost a week to get my money back.

Theresa
Las Vegas, Nevada
U.S.A.

Company: Desert Nissan
Country: USA
State: Nevada
City: Las Vegas
Address: 5050 W Sahara Ave
Phone: 7028717000

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