CarMax The Auto Superstore
CarMax sold me a car with Frame Damage (False Advertisement and Safety Hazzard)

In February I purchased a 2000 Ford Mustang. I noticed after a few months that the pin stripes on the front end were missing. My brother noticed that the fenders were dated for 2003. I had always assumed that the car had been wrecked but not frame damaged. CarMax clearly advertises that they do not sell cars with frame damage. I took my car to have it appraised Wed. Night of Nov. 26 at CarMax.

I figured I'd get half of Kelly Blue Book Value because of the market now. I was surprised when the sales person read to me "FRAME DAMAGE". I was very concerned because I knew I had never had anything other than regular checkups. Once again CarMax always has advertised they do not sell vehicles with "FRAME DAMAGE". I talked with the buyer and he even pointed out the frame damage right under the hood.

He told me he would do research on it and call me back. He called me on Black Friday and let me know his manager was on vacation and would be back on Monday. So I am waiting for this phone call on Monday. I sure hope that they will find that it had frame damage and they didn't do enough research on the "125 point inspection". I am a reasonable person and can understand in the Auto Market, there can be corners cut with budgets and what not. But not like this.

Now that I know what to look for, I have realized what that the buyers at CarMax were very negligent in this case. If anybody else out there has had an experience like this I would like to know. Thank you everyone and Seasons Greetings.

Stephen in Virginia

Company: CarMax The Auto Superstore
Country: USA
State: Virginia
City: Midlothian
Address: 901 Murray Olds Drive
Phone: 8043797264

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