Samsung
Raw Deal
- 10-15-2008
- 3
We were the first buyer in India of the SLIMFIT TV version. On day one we found the picture quality bad and we did'nt wait to complain. They would sometime send a technician and sometime not. Everytime they came we would be asked to switch off for 10 mins and watch for 10 mins. From day one we asked them to take it back and give us a good one in return. They kept ignoring us and when we persisted they made us pay another 10 for repairsw and it came back worse twice from the repair centre.
Finally recently they gave us a paltry sum after 4 years and took the TV away. We are not even able to buy a good TV with the money returned! Our complaint # has been throughout #8401606041.
Much aggrieved and harassed,
Delo
Company: Samsung
Country: USA