35 North Honda
Broken promise

I purchased a 2008 Honda Silverwing in the later part of June. This bike came with a blemish while rubbing against the crate during transport to the dealer. This was placed in a contract but nothing has been done to finish the agreement. I only get updates when I call the dealer myself but only to get stories of how the part is on its way. I should have realized and taken my business elsewhere when 35 N. Honda could not even find the correct key to start and show me the bike. The finance department could not even complete the correct paperwork so I had to make another trip to provide them with a check for the remaining balance. I was going to use Honda to finance half of the purchase. I guess they lost a bit on that part but are making up for it by not completing their part of the deal.

Addition to this post before I leave some info out. The dealer contacted me the same day that I was writing this message to schedule my fix. Everything was fixed as promised just at an unreasonable amount of time. The quality of work at the service department is grade A but the rest the circus is a joke. I wish I would have taken my business elsewhere and only used this place for thier service department. Now that there is a trust and integrity issue, I will no longer use 35 North Honda for anything.

Please feel free to contact me for any questions as I would love to deliever my story to anyone thinking about making a purchase from these folks.

Company: 35 North Honda
Country: USA
State: Texas
City: New Braunfels
Site: hondamcdealers.com

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