BrakesPlus
Brakes Plus did not inform me before they did service and then caused my vehicle to become disabled deceptive company

Called the business on 10 January for an appointment to get the brakes fixed on my vehicle. Took vehicle in and was told that it would take one to one and onehalf hours to fix the brakes. Came back and was told and showed that they did an estimate, did not fix the brakes. Had to wait another 1 1/2 hours to get the brakes fixed.By this time I was late picking my children up from the daycare and had to pay the late fee.

Went to use my vehicle the next morning and it was dead. Jump started it, but later that day, it died again and had to jump start it again. This went on till 17 January. I called the business on the 16th and was told to bring it in. Tried to jump start it again to take it back to them and it would not take the jump. I then called the business and told them to come get the vehicle and get it fixed. When they got to my home, they informed me that I would be paying the tow charge. I called the business and was told that I would only have to pay for it, if it was not their fault.

The business called me a short time later and informed me that my battery had a short in the cell. My battery was fine when I took it in. I told them that they had best get it fixed, I was told it was not their fault about the battery. I told them I would be calling my mechanic and get his opinion on what happened.in the meantime, they put a new battery in my vehicle and called me back to let me know they made it right.

Even tho they made everything good. It was the hassle of it all. Be carefule when you deal with businesses. Make sure they understand what it is you want done.

Company: BrakesPlus
Country: USA
State: Wyoming
City: Cheyenne
Address: 2015 Del Range Blvd Cheyenne
Phone: 3076388800

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