Jiffy Lube
Tried to sell me an $80 fluid change, while they claimed to fill my coolant they didn't even touch it

I went into this Jiffy Lube about a month ago, to get my coolant filled up. I have a small leak somewhere so I have to get my coolant topped off every couple of months. It's not a big deal, i just go to Jiffy Lube every couople months and get it topped off, and no more over heating problems.
Well, I moved and did not want to drive to my usual jiffy lube, so I looked for one closer. I found this one on there website. I drove up there and told them what the problem was, i told them i had a small leak and that i needed some more coolant. So I pop my hood and watch as this guy starts checking my fluids, while the manager is yapping in my ear from his computer about getting a fluid changed. I saw him fill something up, but was distracted while the manager was trying to sell me this $80 fluid change, but I never saw him even check the coolant. I know where the coolant goes, and I didn't see him open it, but I was being distracted by the manager, so I didn't think anything of it. I saw him get the rubber hose dew hickey to fill something up, so I thought they were taking care of it. I declined to buy the $80 fluid change that he was really trying to sell me, and I leave. My car is still overheating. It shouldn't be over heating, I just had my coolant filled up. So I call them back and tell them that I am still overheating, and he again tries to sell me the $80 fluid change telling me that my fluids broke down.
I was very suspicious at this point of the guy and his motives. So I call up my Jiffy Lube that i used to go to and tell them the problem, and they said to bring it in and they would look at it. So I made the trip on the highway in an overheating car and had them take a look at it. Surprise surprise. The coolant was out. They never even touched the coolant. I was nearly completely out. Needless to say they lied and didn't fill anything, and tried to get me to come back for an $80 fluid change as my car is overheating, knowing they didn't fill up my coolant and THAT was the reason my car was still overheating, not the fluids being broken down. This place is very dodgy and run by scammers. I would stay away from this place at all costs.

Company: Jiffy Lube
Country: USA
State: Washington
City: LYNNWOOD
Address: 6001 196TH ST SW
Phone: 4257757930

  <     >