PepBoys
Terrible Service
- 09-19-2008
- 9
Had a fuel pump installed on 03/10/08. Paid a total of $481.98 On 09/18/08 while driving on I-10 van started to loose power I barely made it to a small safe location on the side of Interstate, after which the van died, stopped. I called for help. Before the tow Co. That I called could get there the local Police arrived and attempted to tow me to the City Auto pound. After some explaining that Co. Towed me to Pepboys for a fee of $75.00. Pepboys advisied Me that line leading to the fuel pump was loose. The Tech. Also attempted to charge Me a diagnostic fee of $93.00. After much protesting the fee was lowered to $52.96. I could have been killed. The Tech tried to blame the loose line on probable theives, stating with the high price of gas someone may have tampered with the line. Oh how impossible. I informed him that drove the van the day before without any problems. I Parked in my driveway with a half of tank of gas, and I have an alarm. Shame on you pepboys ripping off good customers.
Company: PepBoys
Country: USA
State: Louisiana
City: New Orleans
Site: pepboys.com