Myhotmercedes.com
Sends broken parts more than 2 weeks after payment

More than 2 weeks after ordering and paying for 4 Mercedes parts (headlights) I received a sloppy black carton box with the parts I ordered online. All parts were broken. The company wants me to send all parts retour (and pay around $25 in shipping fees, which they will reimburse, they say) and after receiving the broken parts back they will send me new ones.

I will keep this post up until I get money reimbursed for shipping and new, unbroken, parts. I am very reluctant to spend even more money, sending the crap back, and just guess if I will receive the parts I ordered undamaged.

If not only that, I think it speaks of poor customer service that I have to wait at least 5 weeks to get parts (if I will ever get them)

Company: Myhotmercedes.com
Country: USA
State: Minnesota
City: Minneapolis
Address: 800 Nicollet Mall Suite 1180
Phone: 16126052379

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