Pep Boys
I'll never go there again

Last Monday (Aug 25th 08) I went to Pep Boys to have a Truck Tool Box installed.

I left my truck at Noon, said they would call me when it was done, I live across the street from this Pep Boys, here comes 3PM, thought it would be done by now?

They hadn't even touched my truck, still sitting in the place I left it! I said it has been 3 hours and you haven't even touched my truck, they said it would be another 30 minutes before they could get my truck into the bay.

So I told them to give me a call when it was done.

Here comes 4PM and guess what my truck was still sitting there!

Boy was I pissed at them, I said 4 hours and you haven't even touched my truck!

They were taking customers before me, I was pissed! Nobody seemed to care about my situation, they could have cared less! I said give me my keys I'm out of here, they couldn't even find my keys, no name on the attached tag!

I had to find them myself, went out to my truck and threw all the attached service records etc. On the ground and got the * out of there!

I'll never go there again!

Company: Pep Boys
Country: USA
Site: pepboys.com

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