AirTran Airways
I will not use them again

Somebody in aitran needs to be fired! I booked to single flight at Airtran, I never flew with them and will never again. The 1 flight was booked for September 20 White Plains to San Francisco. 3 weeks later I receive a confirmation schedule by email that it was changed to September 20 with another schedule, that's fine but the rental car reservation has to be re rescheduled... The second change was worse. I booked for October 1st San Diego to White Plains and I receive it has been re-scheduled to October 2nd. That’s unacceptable rude. When you call customer service they say that it s company policy and that they can change your schedule anytime. So that one I cancelled and re booked on another airline with a big financial lost but that's life... I just want other people knows that Aitran play with the people schedule and looks like somebody is having lot of fun doing that. That's a shame for the industry and the guy doing the schedule should be fired immediately before he brings Airtran to the bankrupt. On my side it's done, they will not see me anymore.

Company: AirTran Airways
Country: USA
Site: airtran.com

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