Usps
Terrible service

I shipped a package from NY to myself in Las Vegas. My package contained 3 antique vases from my grandmother's estate. I purchased $500 of insurance on my package. When I returned to Las Vegas I discovered my vases were all broken. I filled out a PS form 1000 and got an estimate for repair of my vases. I brought my package and claim for to the Crossroads post office for inspection. They inspected my items and packaging, signed and accepted my claim for and gave me a customer copy of the PS 1000 form. My claim was later denied for "lack of evidence". I appealed the denied claim and it was still rejected stating they could not prove the package was damaged from mishandling. On my 3rd appeal they denied it stating that I didn't even bring in my items for inspection! This is completely untrue because my items were inspected as stated on the PS form 1000. It clearly states that all my packaging and contents were brought in for inspection and were visibly damaged and it was signed by post office personnel. It's clear to me that insurance services offer by the post office is nothing more than a fraudulent scam and that they have no intentions on ever paying back their customers on their claims when they damage or lose their items.

Company: Usps
Country: USA
Site: usps.com

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