Sears Optical
Prescription Glasses Unusable After Repairs and $350 Spent

My glasses were wrong and I could not see with them. When I took them back the clerk, Robert ask me to go and see my dr the made the prescriptions and I refused, stating they were to see about fixing them first then if they did not work I would go back and see my dr. I left my glasses and never received a call telling me my glasses were in. When I called the same clerk stated that his manager wanted to try and adjust them for me and then they would see about sending them off. This was 2 weeks later, and Robert had tried to adjust them but I guess he did not know what he was doing if she felt she had to try also. I will spread this to kingdom come and back and word of mouth is worst them anything. This place is awful. So 2 months later and down 350. Dollars I have no glasses.

Company: Sears Optical
Country: USA
State: Texas
City: Denton

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