Sears Optical
Glasses

My glasses were wrong and i could not see with them. When i took them back the clerk, robert ask me to go and see my dr the made the prescriptions and i refused, stating they were to see about fixing them first then if they did not work i would go back and see my dr. I left my glasses and never received a call telling me my glasses were in. When i called the same clerk stated that his manager wanted to try and adjust them for me and then they would see about sending them off. This was 2 weeks later, and robert had tryed to adjust them but i guess he did not know what he was doing if she felt she had to try also. I will spread this to kingdom come and back and word of mouth is worst them anyhting. This place is awful. So 2 months later and down 350. Dollars i have no glasses.

Company: Sears Optical
Country: USA
State: Texas
City: DENTON, TEXAS

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