Walmart Auto Service
Got oil change & tire rotation and ended up stuck on hwy b/c car died

I went to get oil change and tire rotation in may. A couple hours later I had to go on the highway about 30 miles out. I had gone at night and my light kept coming on like something leaking, off and on.

Then all of the sudden it stayed on and started losing power to drive and slowed down and died to the point where it stopped, and thank god on the side of the highway.

I was first of all not in a safe part of town, and my phone was not working to well in that location. I called my boyfriend and he was nearby and came. He went to go get oil at a gas station and see if maybe my car will start again. When he put the oil in, it came right out underneath the car.

At this point we had to call a towing service. The service cost $100, and we waited about 30 mins. They towed back to our place. Stranded we had to rely on my mom to pick us up the following day to take us to walmart.

We went in there mad and talked to the auto manager and explained what happend. He gave us the run around and said we had to call the insurance company and see what they could do about. Its so hard to get a hold of someone just so I can get a rental car.

Finally I get a rental car, since the engine was ruined on my new car. So I had no car for a few days and a piece of crap rental and then I had to wait a week to get a replacement engine for the one that walmart ruined.

Walmart sucks and I will never go there again because they don't know what they are doing or care for the quality of their work!

Natalie
Atlanta, Georgia

Company: Walmart Auto Service
Country: USA
State: Georgia
City: ALPHARETTA
Address: WINWARD PKWY

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