Koon's Ford Koons Dodge
Sold me a used car that PASSED VA State Insp. But FAILED MD State Insp. Within warranty period and they won't repair the car!

Bought 2000 Impala (53,000 miles) on 1/1 from Koons contingent upon getting a tremble in the steering corrected, which the salesman 'sam' lied and said was done. 3 days later, talked back to the salesman 'sam' and the general manager, stating the problem had not been fixed, wanting to bring the car back to the service dept. For repair. They said what do you expect when you buy a used car? And that the warranty only covered the power train and the car was bought 'as is.' this is not seen in any of the paperwork. Then finally they refused to take any more calls. Temp tags die on 2/8 and can't get hard plates til the car is inspected.

It failed MD inspection on 1/22, citing bearings in front wheels must be replaced, front alignment must be done and tag lights must be replaced. How could VA Insp. Have approved this car for safety with what's going on in the front-end?

I suspect the dealership slap inspection stickers on those cars to make people think the safety features of their cars have been thoroughly investigated before sale. I need this car to pass MD inspection or my money back!

Deborah
Capitol Heights, Maryland
U.S.A.

Company: Koon's Ford Koons Dodge
Country: USA
State: Virginia
City: Falls Church
Address: 1051 East Broad Street
Phone: 7032411000

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