Chase Auto Finance
Car repossessed after 30 days late while son was hospitalized

Chase finance me for auto loan since I was thirty days late on a payment they pick up my vehicle. I was told by the customer service agent that they can take the car if I'm only one day late. Never heard of this. I was going thru rough times my son was in the hospital inform them that lost job. Because my son was very ill and was in the hospital for almost a month. Got back on my feet was going to send payment in the same day they pick up the vehicle. Was told that Chase can no longer finance my car and for me to get the car refinance. Try to talk to the supervisor was told that she was busy and she couldn't help me because it was her decision. Never got to speak with her I just want to work with them on this. But no one from Chase seem to be calling back I just feel I got rip off. Also I've been banking with them over 8 years. That tells you a lot.

Wilma, Chicago, IL

Company: Chase Auto Finance
Country: USA
State: Texas
City: Fort Worth
Address: P.O. Box 901044
Phone: 8003366675

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