Capital One Auto Finance
Claimed Two Payments Behind When Only One Is Late
- 12-07-2007
- 8
First off they claim I am 2 payments behind. Then I have spoke with then many times on this issue and can't get a straight answer. They changed my bank account number that I have given them several times over. Well that through my account behind a month. Now they are claiming that I am two months behind on my payments. Which is over 700.00 in payments. I have all of my bank statements to prove that I am only one payment behind so they are taking people for a ride when they have lack of communication with one another in this company. Oh one more thing when you call in your payments you don't always get your conformation number they claim that they loose it in the system and cannot get it back so watch out for that. Always Always get your number if you can.
Company: Capital One Auto Finance
Country: USA
State: California
City: Long Beach
Site: www.capitalone.com