British Airways
Deceitful promotion

After receiving offer for free companion ticket with new British Airways - Chase VISA card, I applied for and received the card. Then I tried to book the ticket following their instructions. The fare they allowed was much more than the fare published on their website. If I paid their price for the ticket, it was not much better than buying two tickets at the lower price. Their customer service would not bend. They said "any fare" only meant fares in their reservation system — not what their web site offered for sale. It was a big waste of time. Why bother? I canceled their card and got a better deal with United.

Company: British Airways
Country: USA

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