Chris Auto Recyclers - Brandon Girard - Ryan Of Waxahachie, TX
Chris Auto Recyclers Brandon Girard Ryan Of Waxahachie, TX charged $100.00 after they shipped wrong rear axle assembly

I read my e-mails after requesting price and info on a ford ranger p/u 8.8posi 355 geared rear axle. Brandon Girard of Chris auto recyclers offer $300.00 with shipping. I sent my money order and a rear axle came by truck. The rear axle they sent was for an Explorer/Expedition, the axle of the Ranger bolts in under the leaf spring, the axle they sent bolts in on top of the springs. No brake drums, no info tag on cover? Incomplete rear stabilizer from an Explorer/Expedition. So I refused the shipment and told the driver send it back, I then immediately called and spoke to Ryan, Ryan is the person I always spoke to, Brandon was always busy with a customer or not there. Ryan said he tried to call me back (nothing showed up on my caller I.D. Or recorder) as I had requested a full refund, a money order arrives for $200.00 not $300.00. I called, Ryan answered and said as usual Brandon was not there, so I called another phone number with a different area code Ryan answered this phone also. They have 3 different area codes for this business. I asked to speak to Brandon and he was available at this #, when I said who I was we got disconnected. I called back, got Brandon who sounds like Ryan and asked where is my $100.00. They said they kept it for their shipping costs. They said I get nothing But my $200.00. I said I will give them a bad review, Brandon screamed are you "Threatening me"! Then stated he would ruin my reputation and say nasty things about me, Please Do!!! I am stating documented facts, anything Brandon & co. Says may be slanderous commentary! I have attoney's waiting! NO threat, just legal. Some businesses make mistakes but, they usually don't screw the consumer because of an ignorant, incompetent employee that can not tell the diference between a ranger and an explorer, or the difference of a top / bottom spring mounted rear axle, they should retrain, hire more competent-knowledgeable staff, OR close-up shop! I feel screwed out of my hard earned money for someone elses mistake. I hope you learn from my mitake with this company. The many #'s are (972) 923-3517 - (469) 575-6169 - (214) 802-0679, CALL to reach Brandon/Ryan. No 1-800, but 3 different area codes, shouldv'e been a red flag for me

Company: Chris Auto Recyclers - Brandon Girard - Ryan Of Waxahachie, TX
Country: USA
State: Texas
City: Waxahachie
Address: 2342 S. Highway 77
Phone: 9729233517

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