Domestic Auto Experts
Katy, Texas Domestic Auto Experts RIP-OFF
- 09-25-2007
- 8
I was ripped-off by DOMESTIC AUTO EXPERTS located at 19920 Morton Rd, Katy, TX 77449
They charged me $ 541.41 to replace one control arm containing the ball joint on my old 1991 Lexus ES-250. The part that was replaced was a regular part that is available at any Auto parts store for only $ 50.
When I talked with the manager he said that the reason why they charge that much is because they are better than everyone else and they are allowed to mark-up the cost of parts from 3 to 7 times.in addition, their labor rate is billed at $ 109.99 / hour (their mechanics went to medical school). When I asked the manager why they charge more than the Lexus dealer, he replied: "Because we are better than the Lexus dealer"... Bulll!
There are other neighbors in my subdivision who have similar horror stories with Domestic Auto Experts and have since taken their business elsewhere.
Domestic Auto Experts of Katy, Texas should be forced out of business for robbing people and charging hospital rates for simple auto repairs.
The only reason for telling my story is to WARN my neighbors on the North Fry Road area and prevent them from becoming victims of Domestic Auto Experts.
I do not expect anyone to believe me, call your own mechanic or any auto parts store and you will se that this is a legitimate complain
Please ask your own mechanic or go to http://www.topix.net/forum/autos/ford-explorer/T9PQVP4CBMP2F6OAF to see the cost of replacement of one control arm with ball joints and verify that this was indeed an outright rip-off.
Company: Domestic Auto Experts
Country: USA
State: Texas
City: Katy
Address: 19920 Morton Road, Katy, TX 77449