American Suzuki Motor Corporation
Ripoff vehicle parts defects mechanical repairs needed early than any other vehicle owned

Vehicle purchased December at Hensley Suzuki, Olive Branch, Mississippi. Returned vehicle within two weeks period for the following complaints:

(1) engine light come-on - returned to dealership twice. Dealer changed gas cap the second time. Third trip to dealer - smell of gas fumes inside of vehicle. Dealer checked out - no smell of gas fumes. No problem found. To this date and from time to time, gas fumes are continually smelled through vents. Didn't take it to dealer because if they didn't smell anything, there was a problem.

(2) Brake pads requiring changing every 14,000 - 16,000 miles, after warranty exhausted (12,000 miles or 24 months). New pads installed in or about November of and September. As of today, pads are beginnng to squeak again - pads needed.

(3) Vehicle taken to Dealership, Memphis Suzuki, Covington, Pike, Memphis Tennessee with major complaints of popping noise when turning and going over bumps, feel clunking under floorboard, left side, front wheels. Dealer's finding: struts, mount and bearing - no covered under warrant. Cost of repair would be $813.00 to replace struts, mount and bearing. Took vehicle to Gateway for repairs. Gateway made repairs based on Dealer's find, however, vehicle is not repaired. Still have same problems/complaints. Gateway replaced struts, spring sets, plates (mount) and bearings, both side, front, at $869.00. This amount was paid in full and vehicle still not fixed based on Dealer's findings.

This vehicle has cost me $169.00 first year (brake pads); $189.00, second year (brake pads); so far as of this year (present time) $49.50 to dealer for check of problems/complaints, $869.00 to Gateway Tires, based on dealer's findings and recommended parts. On 08/17, contacted dealer where vehicle was purchased, spoke to service department and was told it would cost me $85 to check it out.

(4) As of this date, presently, gas light display goes off, cannot fule level, light disapears. To resolve, I cut car off and restart car - light reappears.

(5) Another complaint addressed to dealer (Service Deparment), Covington Pike, (when car taken in on the major forementioned complaint), clock light disappears when headlights are turned on. Dealer's finding - clock need to be replaced (replacement of clock).

Company: American Suzuki Motor Corporation
Country: USA
State: California
City: Brea
Address: P.O. Box 1100

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