Arizona Automobile Association - Ford Motor Company
Fraud, deception, misrepresention, trickery, scam, padding of bill and ripoff

RE: R & R Heater Pipe V-8 281 4.6 L Engine (Under Intake Manifold)

:

I bring this to your attention as any owner of a Ford product can fall victim to this scam that I encountered at (ARIZONA AUTOMOBILE ASSOCIATION) AAA Auto Repair, Peoria, AZ. We are led to believe, (owners of Ford products with the V-8 281 4.6 L Engine) that the INTAKE MANIFOLD must be removed to install heater pipe on this engine. The manifold is NOT removed as WAS this case on my daughters car, a 1994 Mercury Grand Marquis. They disguise this by showing on invoice as "Replace intake manifold gaskets".

Heater pipe is listed under parts.invoice shows no labor charge to install. This pipe not visible to owners, so they do not know if it needs replaced. This scam is probably being used in service departments and repair shops all over the country. This is fraud, deception, misrepresention, trickery, scam, padding of bill and a ripoff.

Ford Motor Company and Ford Techs. Claim that the MANIFOLD MUST be removed.

This is the operation that was used on the 1994 Mercury at AAA Auto Repair. FORD MOTOR COMPANY forgot to put this in REPAIR MANUAL in 1992.

Removal and installation of HEATER PIPE on V8-281 4.6L engine. (INTAKE MANIFOLD ON CAR)

(Removing pipe from rear of ENGINE)

Remove clamp and hose from pipe at rear of engine,

Remove (2) bolts holding pipe to intake manifold. (rear)

Using Hose Clamp Pliers (Snap-on HCP28 or eqiv.) reach thru opening behind Alternator and spark plug wires to remove clamp from pump inlet,

Twist and turn pipe (pipe is formed to clear other engine parts) to remove.

Hose and clamp on intake may have to be moved out of way to clear pipe.

Reverse procedure to install new pipe.

Company: Arizona Automobile Association - Ford Motor Company
Country: USA
State: Arizona
City: PHOENIX
Address: 3144 7TH AVENUE

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