Auto Town
Threatening, rude, pushy, manipulative, sold broken down car, ripoff

Cars & Transport

If only I could go back in time, I would NEVER EVER go to Auto Town. I really should not have ignored the major warning signs. #1 There was a salesperson and a customer yelling in the parking lot because the salesperson was trying to sell a teenager cars that were way out of her price range. #2 The car we came to see wouldn't start and our salesperson said he had just shown that car and accidently left the lights on, so it was just dead. Lies. #3 They kept us there for 4 and a half hours to do the financing and I kept telling the salesperson that I was very hungry and needed to go have lunch and would be right back but he kept telling me to stay because it would only be a few more minutes.

The worst thing is that two weeks after getting the car, it would not start! They acted like they were doing me a favor by having it towed to their service department. That same day I received a letter from the company that was going to finance it saying that our application was denied. So I figured that since the company had denied the application, it was no longer valid and since the car wouldn't work, I didn't want it back. I kept calling the salesperson to tell her this and everytime I called she was busy, on lunch or it was her day off.

Finally when I got through and told her I didn't want it back (almost two weeks after it broke down) she accused me of avoiding her phone calls! Then she started yelling at me saying I was stuck in the deal and calling me crazy, naive and that I needed to smarted up. Then she put me on with the sales manager and he yelled at me some more calling me a liar.

Then when I said I was not going to take the car back, he said they would auction the car off and sue me for the negative balance, lawyer fees and would prosecute me for check fraud (because I had written them two checks for the down payment, one of which they had already cashed) He told me I needed to come talk to him "like a normal person would"

So I got scared because of his threats and went down there. I called him a head of time to tell him I was coming and he said he was not busy. Then I get there and am told he is too busy to talk to me right then and I waited an hour and a half and he never came out! Someone else came out with the key and some more papers for us to sign. Then when she asked me if I was happy and I said no. She said "thats just tough" sat up from the table walked away! Never ever ever go there!!


Company: Auto Town
Country: USA
State: Oregon
City: Milwaukie
Address: 17833 SE McLoughlin Blvd
Phone: 8662281620
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