National Alamo Car Rental - PurCo Fleet Services
Ripoff dishonest fraudulent automobile Collision Claim false damage claim

In November I rented a vehicle with National Car Rental out of Chicago/O'Hare Airport and drove it to Milwaukee, WI for a weekend visit with my brother. The car sat in his driveway for four days until I drove it to the General Mitchell International Airport for my return flight home. When I arrived at the airport at 4:30 A.M., no one was on site to collect my paperwork, keys and to conduct a walk-around to inspect the vehicle, and I left the paperwork and keys in the drop box.

Several weeks later, I was contacted by PurCo Fleet Services, Inc., who said they were handling an Auto Damage Claim by National Car Rental regarding damage to the right front headlamp and bumper of the vehicle. This is a fraudulent claim as while the car was in my possession, it was in excellent condition and I have witnesses that will attest that the car did not leave the driveway and was undamaged. I have contacted the Claims Specialist, Amber Newell, to request photographs of the vehicle and the damage, which she has not produced. I don't think they can prove it, but yet they continue to send me letters requesting that I resolve the claim with a payment of $3,172.95. This is a bogus, fraudulent claim, what recourse can I take?

Michele
Cumming, Georgia
U.S.A.

Company: National Alamo Car Rental - PurCo Fleet Services
Country: USA
State: Utah
City: Spanish Fork
Address: 136 South Main Street
Phone: 8017946239

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