Excel Rent A Car
Scam Artists, Takes advantage, ripoff

I rented a car from this company, and the owner Alex, wants to try and charge me for things I do not think I should be charged for. He has charged my credit card with out my authorization. I was in the process of moving when he came and took the car from me, I had my 12 year old son's medication in that car, and when I called to get it back he told me NO, i wasn't getting anything out of that car until I paid him $1000.00. When I asked him how I owed him that amount he stated to me I just do.

I explained to him that he took out $364.00 dollars from the beggining and another $30.00 dollars on the day he took the car, so he then stated to me I owed him $700 odd dollars, so I again reminded him of the money he has already taken so he then changed it $478.00 SO he changed the amount 3 times in a matter of 3 minutes. I asked him to show me the reason for the charges and why he thought I owed it to him, he stated to me he did not have to show me anything. I asked him to please at least let me get the laptop and my son's medications for his asthma out of the car and he again told me NO he didn't car and that I was a liar. My son needs to take 6 medications a day to control his asthma and this man stated to me I was a liar and he didn't care about that.

I told him again I would bring him a doctor's note for my son, and he said again he didn't care. I had to pay him for what he felt I owed to him. I just want to get my son's medication out the car, and my laptop, and I do not feel I owe this man any more money

Company: Excel Rent A Car
Country: USA
State: California
City: Van Nuys
Address: 16506 Vanowen Street
Phone: 8187809400

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