Credit Acceptance
Total ripoff and rude and dishonest people

Cars & Transport

Oh my gosh. Where do i start? Okay so my credit isn't the best. So my car broke down and i bought a car and it was financed through credit acceptance. I was thinking wow, they are willing to take a chance on me. Boy i think it's the other way around. Everyone who finances through them are taking a huge chance and risk on them.

My grandfather had passed away and his funeral was in New York at the end of October. I called to let them know that i would be paying my payment late when i got back. It was due Oct 31. I was told not to worry that everything will be okay. That was fine and they were sorry for my lost. Of course i thought everything was fine. I get back and that very next night in the middle of the night they came and got my car. It was in the middle of the night while i was sleeping. Holy crap!

They told me that i would have to pay 300.00 for the repo fee and the towing charge and the storage fees. They wanted 1600.00. So i got the car back and it was a mess. All of my stuff was thrown all over the car. I have a pick up and there were cans, broken bottles and empty cigarette packs in the back. I am so upset about this. It smelled horribly in the truck.

So i am about to leave and turns out that they lost my license plate. I called Credit acceptance and they said that it wasn't there problem and if i don't pay my next payment on time they will come and get my truck again

Is this place for real? I am trying to rebuild my credit and this company isn't any help. Even after paying the 1600.00 to get the car, they told me after i payed that i still owed another 250.00 dollars and that they will add it to my account.

This place is definitely a scam. If there is anyone out there that has a lawyer or if anyone has any information on a lawsuit i would really like to be included please. You can email me at (ror redacted email for security purposes). I am very interested in making CAC pay for all of the suffering and trouble that they have caused the people who finance with this company. Hopefully this company will way too may customer complaints and someone sees this and makes them close for good!


Company: Credit Acceptance
Country: USA
State: Illinois
City: Michigan
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