Honda West
General Manager Of Honda West Deceptive, Apathetic, No class, your typical low life lifeform ripoff

I ended up purchasing a Honda Civic LX for around $22,000 when all is said and done the car will have cost me around $28,000. Stupid me, I didnt really read what I was signing because I was being rushed through the process of finance by some finance manager who stated that she was this so called "grandmother" who felt so good about giving a young couple having their first baby a great deal. Some break, the cost of the car was $4000 over what I should have paid for it.

I did purchase the car at night so seeing any dings or problems with the car was a problem. I'm a Registered Nurse in Las Vegas and I work 12 hr shifts so I was unable to see the car in the daytime for a couple of days after I purchased the vehicle. It was my day off so I decided to inspect the car, what I had found was the car had some dings and the front fender molding was coming off.

I decided to get my father who is a double master mechanic to inspect the car, my father explained that he figured the car was previously owned because the car had pin striping and 332 miles on it, this made sense to me because I believe pin striping does not come standard in these kinds of vehicles.

I was pretty disgusted with the car so I decided to take the car back to HONDA West and see if I could get my money back or at least what I had paid for, a replacement brand new car.

The general manager came to me with this smug look on his face and said "How can I help you" I explained that I was not happy with the car and I would like my money back or at least a replacement. He explained to me that he couldn, t do this and that they would "FIX" my brand new car. I wasn't very happy and I asked him to just please give me my money back or at least give me another car. The General manager looked at me and stated, that "THERE WAS NOTHING HE COULD DO AND WHETHER I WAS HAPPY OR NOT, IT DIDN'T MATTER" and he walked away. I was totally shocked that a company would hire a total jack off like this general manager to run their business, I mean do they not care about customer retention?

I warn anyone who is thinking about buying a vehicle at HONDA WEST, take your money some where else and save yourself the frustration and money.

Company: Honda West
Country: USA
State: Nevada
City: Las Vegas
Address: 7615 W. Sahara Avenue
Phone: 7023691919

  <     >