Southerland Auto Transport
Charged for services not performed, unauthorized charges against credit card, added conditions to deal after deal was consummated tricked and lied to us the business that doesn't give a dam false promises

Took an order for him to arrange delivery of a car in 7-10 days. Contract he sent then let him out of this delivery promise with terms and conditions that said nothing about a propmt delivery. Verbally he said he would get the job done. He then asked for an additional $200 to expedite delivery-name your delivery date. Immediately charged our credit card. For 30 days the car was not picked up. Twice he sent e-mails saying the car was picked up and when we asked for a delivery date he said he made a mistake. We then cancelled the order and 2 days later the car was picked up. Okay, so the car was delivered. Next credit card bill came and he charged for expedited services.

His communications are short and rude-even telling us to stop sending e-mails when his e-mails were wrong. After we cancelled the oder he sent new terms and conditions about cancellation charges that were not on original contract. He was supposed to contact us 24 hours prior to pick up and 24 hours prior to delivery. He contacted us hours before the pickup and we called to find out about the delivery.

The guy is a rude, crude jerk.

George
Omaha, Nebraska

Company: Southerland Auto Transport
Country: USA
State: California
City: Anderson
Address: 19397 Anna Road

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