A Zip Movers
Overcharge, refused receipt, asked for cash, damaged furniture

After getting 5 quotes for prices on moving, I had an offer to match lower prices if I paid cash, also he would remove snow as he also owned snow plowing business, I agreed, but was lied to. On moving daya, movers came @ noon, starting moving articles @ 12.30, but charged from 8 am. I had my son, 4 friends with trucks take all breakables of china, pictures, etc. And only had the movers take about 6 boxes in house and same for house. After a 2 hr wait, vendors hadn't removed articles, they backed up the truck, damaging lawn, they had left truck door open all the time, with blowing snow on furniture and mud from being stuck. After move, they asked for cash, but gave me a receipt stating check and for a extra 4 hrs, and I had to sign a slip saying I had inspected furniture and I refused as I wasn't satisfied, they said they wr loading up things and I would be paying 6 times as much, so I signed, they didn't assemble furniture, just dumped it damaged in corner. I phoned Terry Joyes, the owner and he took 5 fdays calling me back, saying it was too late to collect damages for articles as ins. Had run out, I asked for a proper receipt and a refund for overcharged, he got angry, told me, he was sending someone over to fix me, and I started having dozens of incidents of vandalism on house, yard, personal property, like auto. I called police, who told me it is a civil case, I notified BBB, and they did nothing, after me insisting for over a yr. They posted a notice of a complaint, but not in detail, and then said it had been settled, not true, my son e-mailed for a receipt, as I couldn't, they had smashed all my computer equipment, he then challenged me son to come over and show what a big man he was, again I got harrassed for over a yr. Finally police got involved, I still, after 4 yrs. Have gotten nothing fixed, every piece of furniture I own is damaged, and many boxes were missingm I also got many calls from him, saying, he was sending over 2 men, I needed some ins. That something may happen to me or my property. If any one has had any similar incidents, please contact me, freele@porchlight.ca. Thank You

Company: A Zip Movers
Country: USA

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