AutoZone
Sells defective parts that ruined car, refused to pay for repairs Ripoff

I bought a new lifetime warranteed radiator 1 year ago into my daughter's car. The transmission cooler tank in the radiator failed and caused the antifreeze to mix into the automatic transmission fluid causing the transmission to fail.

I filed a claim for the transmission repair. The manufacturer of the radiator took the radiator back for testing and verified in writting that the tank did indeed leak antifreeze into the transmission but that the radiator was out of it's warranty period. Keep in mind this is a lifetime radiator and I am still alive. Plus the fact that they gave me a replacment radiator, if it was out of warranty then why did they replace it? Only when you file a claim for damages then it is out of warranty.

I received a letter from AutoZone denying the claim due to the radiator being out of warranty?

They now will not answer my emails at all and when I call Karen at the Memphis head office she puts me off and tells me she is still reviewing the case, give me a break this happened 3 months ago.

DO NOT BUY PARTS FROM AUTOZONE because their warranty is not worth the paper it is written on. They only want your money and then if you have a problem it is just too bad.
I have bought my parts for myself and my shop ever since the store here opened. Guess who will not be getting my business?

Company: AutoZone
Country: USA
State: Florida
City: Crestview
Address: 2045 S. Ferdon Blvd
Phone: 8506823132

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