Drive Financial
Car repossessed over a payment I believed was processed

In June I thought my payments were processed. Well, in August they repossessed my car, saying they had not received a payment from me since May. NOT true, I paid them! (so I thought).

According to them, I gave them the wrong information on my bank account, which is the same bank account I had been using since I got the car in March. Why didn't they contact me to tell me they had a problem getting the money? According to them, they did!

Well, I use my cell phone as my primary phone, and I got one call from them in July. That was three weeks after my payment to them! So the customer service agent put me on the phone with this arrogant supervisor, whom I asked if they had ever received a bad check from me (which they had not). He said he cannot answer that question! He is looking right at my account; why can't he tell me if they received a bad check from me!

First, I was told that I can pay them $200 to keep the account open. I told them I need the bank to investigate what happened to my payment. This arrogant man told me they are not waiting for the bank and they are coming to get my car!

Needless to say, at this time my bill was $701.52. They repossessed my car and now the bill is $1,445. WTF? I am selling this car to get out of the deal with Drive Financial Services. Now I know I do not have perfect credit, but do I need to pay for this to a bunch of crooks!

Company: Drive Financial
Country: USA
State: Texas
City: Dallas
Site: drivefinancial.com

  <     >