Drive Financial
Lost payments, changed due date, and late payment claims

What a joke, if I would of know I had to put up with these idiots I would of never even though about getting another car.

Having only dealt with these morons for four payments so far, every payment has been screwed up. The first payment was held, I had to for some reason make the payment through the dealer. During the time my information went from the dealer to Drive Financial, Drive Financial had lost ALL of my information, so again I had to make a payment through the dealer because Drive had not set up the account.

Then both payments were taken out... Nice. Drive Financial NEVER sent me any information... Such as where to send the payment, I spoke to them by phone and they told me they will not send this information out again.

Well of course the third payment was late, never mind the fact the due date had been changed from what was originally agreed in the contract, without me knowing of course. The fourth payment was made seven days early, and the next thing you know I'm getting calls saying the payment had not been made nine days after it was sent. I asked, are you telling me it takes nine days to get a payment sent by mail less than five hundred miles away? It appears yes if your from drive.

My guess is that they count it as being late or not when they decide to get to it... Is that it? Turns out they were calling me to let me know my payment was two days late... Imagine that, nine days to send a payment five hundred miles away, what a joke.

Having read all of the crap people are putting up with from this company I have been very careful to document everything. From now on I will send the payment certified.

Why do I always have to deal with morons... Where do I sign up for that class action lawsuit?

Company: Drive Financial
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 562088

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