First Hand Management
Bait and Tow-Scheme between Shell Oil and AB Towing / Portland

Many cars parked at the Shell station, bought gas and misc items, then walked next door to visit the neighboring store. As soon as people walked a foot off the property, AB Towing was called to collect.

They all recieved $250-$340 per vehicle, there were at least 6 in the hour I was waiting for my ride after my car was towed. When I protested at the towing company, JODY told me to watch out or she would tack on an extra rude charge.

After we proved to Shell that we had paid, the poor cashier tried to cancel the tows, but too late. First Hand Management is refusing to reimburse any of their patrons, they have lost many long time customers!

To make matters worse, I went back 4 hours later to take pictures of the non-existant tow signs, and two signs in plain view were added within hours. The one hidden behind a tree had been attached with 4 old rusty staples, the two new signs were put up with bright new shiny screws. Hmm wonder what made them think to add them.

Company: First Hand Management
Country: USA
State: Oregon
City: Gladstone
Address: Meldum And McLoughlin Ave

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