Wal-mart
Oil Plug Fell Off After Oil Change and Engine Was Totalled

On 9/24/05 I took my 1990 Toyota Camry for an oil change. As a single woman with a low income I try to save money on everything. About 1 week later on my way to work (which was a 40 minute commute on the highway) I saw smoke and shortly after the car lost acceleration and died. Fortunately, I had enough momentum
And was close enough to an exit to roll off the highway to safer place.

It was later determined that the oil plug had fallen off.
The mechanic pronounced the engine totalled. I immediately called Wal-Mart and they turned a claim into their insurance company. After about 3 weeks they finally decided to tell me that they were not going to take any responsibility for this because it happened a week after their service.

Since then, other mechanics have informed me that this was definitely their fault. I tried Channel 6 and all they did was write a letter which got no results. Attorneys were not interested because of the value of my claim was more suited to small claims.

Of course small claims requires time, more dollars and stress, which I just wasn't up for. I can't believe a corporation of this size is handling this type of incident so shabbily, as evidence by the number of complaints on this web site.

Company: Wal-mart
Country: USA
State: Wisconsin
City: West Bend
Address: 1515 West Paradise Dr
Phone: 2623345760

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