Jiffy Lube
Broke my windshield wipers and refused to pay

This Jiffy Lube manhandled my car and broke my windshield wipers when I took it in for a oil change. They asked if I would like my wipers changed and I thought why not its probably about time. Big mistake.
When I got my car back the likage of my wipers had been snapped. I did not notice it until two days later when it rained and I needed to use them.

I took the car back in and complained to no avail. They gave me the corporate number and I called. I was told to get an estimate and fax it in.

I spent fifty dollars on an estimate, faxed it in, and waited. No one ever called me back. I spent the next two weeks trying to figure out what to do next.
Finally after being passed off between three different people I was informed that the company would not pay for the damages and practically called me a liar.
Their customer service was horrible, their mechanics inexperienced and rude. I didnt even get a refund for the new wiper blade that was installed incorrectly.

Company: Jiffy Lube
Country: USA
State: Illinois
City: Aurora
Address: 2 FOX VALLEY CTR
Phone: 6303759282

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