Carnax
Another Warranty Scam ripoff

Purchased a GMC 3500 pickup from Carmax. I brought it in because the coolant level was always going down. Carmax confirmed that there is gas in the coolant and they indicated that it was a head gasket. They wanted me to pay for 15 to 20 hours of "investigative diagnosis" to pin down where on the head gasket it was since the warranty company did not honor the extended warranty.

After putting only 34K miles on the vehicle in 2 years and being told that the warranty company does not honor head gasket repairs, I was furious (thanks for letting me donate $900 for the extended warranty).

Company: Carnax
Country: USA
State: Illinois
City: Schaumburg
Address: 250 East Golf Road
Phone: 8478398000

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