Vancouver Ford, Vanc, WA and Dodge Motors
Ripoff and Major repairs on a Neon mistreated and ripped off

In 1999 My husband and went and traded in a vehicle for a pickup and 2 weeks later Vancouver Ford called and told us we couldn't get financed unless we could come up with at last another $1000. So because we didn't know any better and didn't have the money we had to choose another vehicle.

So we chose a 1996 Plymouth Neon and 1st off we had to have them replace a rim because it was bent and all seeemed to be fine until we hit 2 years of owning it and only 58000 miles and everything started to fall apart. 1st of all Les Scwab of Vancouver put the wrong lugs nuts on my rims and they bore a whole into my rims and I had to by new rims, then I had my car overheat and we had to have the thermostat replaced, then it overheated again and had to have the radiator cap replaced, then while my mechanic was looking things over he found a broken motor mount and a bad tie rod, which by the way was also found by another mechanic.

I used the warranty that Vancouver Ford sold me and was only suppose to be one hundred dollar deductible and out of $500 I had to pay $250 of it and with a tight budget it was hard. Then after that I found out I have a bad head gasket.

Two mechanics quoted me over $1100 and the warranty would cover $800 I can't afford $300. This was suppose to be only a $100 deductible. I tried to extend my warranty and was willing to pay for but was refused because my car in the future will need more repairs and they thought to be too much of a risk.

I recently found out it now needs a fuel sensor. I then looked up the VIN # because I was curious and it flashes a warning saying it may have been in a wreck or flood. Now It sounds like my cluck may be going.

It costs me at least $65 to have my car looked and to diagnose the problem. I blame Dodge for the faulty parts, I blame Vancouver Ford for this overcharged lemon and I blame them for The bogus warranty they sold me.

I bought a semi new car to avoid such costly repairs and I want someone to tell me how I am to continue to work if every time I turn around I call into work because my car breaks down or I can't go certain places because I can't guarantee I can get there and I just can't go a buy a new car.

I still have over $7000 left on my loan and it is only worth $2500. MY husband and I have decided that from now on we won't ever buy from Dodge/plymouth and the rest of our friends and family also agree and so will many others when they read this.

Jeremy
Binghamton, New York

Company: Vancouver Ford, Vanc, WA and Dodge Motors
Country: USA
State: Washington
City: Vancouver
Address: Vancouver, Washington

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