Dairyland Insurance - Alf Insurance
Ripoff, Quoted a false quote to get me to sign up, then deleted that in the hard drive and are now billing me

In March of this year I signed up with Alf Insurance company (Dairyland) in Michigan. The agent quote my husband and I $53.00 a month for car insurance including the discounts which they stated we were entitled to. Then the agent printed us out a copy and said that is all we would be billed each and every month. However when the first bill arrived it was up to $83.00 a month and when I confronted them, the office denied ever giving us that quote.

We stayed with them for two months then I dropped them because I wasn't satisfied with being given false information. Finally a new agent found that the agent we saw didn't save our quote to the hard drive
(deliberate intent) but did do a new quote
(the $83.00 a month)...

Dairyland is now billing me for the month in which we dropped them stating that they extended our insurance a few weeks (a unilateral decision on their behalf) and we owe them. They in fact owe us...

How do I resolve this situation? I'm not paying them anything... They got us to sign under false pretenses/fraudulent means so I owe them nothing.

Company: Dairyland Insurance - Alf Insurance
Country: USA
State: Wisconsin
City: Stevens Point
Address: 1800 North Pointe Drive
Phone: 7153456000

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